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Motor Claims Investigation

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Motor Claims Investigation

We provide comprehensive motor claims investigation and loss adjusting services designed to protect insurers against fraudulent claims and claim leakage. Our team conducts detailed damage evaluations, cause verifications, repair assessments, and specialized theft investigations across Peninsular Malaysia, Sabah, and Sarawak.

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Why Choose us

  • Own Damage Survey: Fast Track and Full Investigation options.
  • Motor Theft Investigation: In-depth circumstance verification and evidence gathering.
  • Motor Fraud & Re-Investigation: Cause verification, damage consistency analysis, and repair evaluation.
  • Official Verification: Validation of JPJ records, driver's license status, road tax, and policy terms.

Darmani provides comprehensive motor claims investigations to help insurers make faster, more accurate claim decisions while reducing claim leakage. Our dedicated team handles Own Damage Surveys, Motor Theft Investigations, and Motor Fraud & Re-Investigations. By conducting deep-level validation including vehicle usage verification against JPJ records, ownership reviews, and driver license validation we uncover inconsistencies, assess policy breaches, and provide early recommendations on claim admissibility and liability.

What is included in an Own Damage Survey?
Our Own Damage Survey covers damage assessment, cause verification, repair cost evaluation, and fraud risk assessment through both Fast Track and Full Investigation procedures.
How do you investigate suspected motor fraud?
We analyze collision consistency, verify JPJ ownership and usage records, evaluate driver licenses, and assess potential non-disclosure or policy breaches to identify fraud indicators early.
What steps are taken during a Motor Theft Investigation?
Our team conducts Fast Track and Full Investigations into motor theft claims, including witness interviews, police report verification, claimant statements, and timeline analysis.
How do you verify vehicle usage and policy compliance?
We verify JPJ records to confirm vehicle classification (e.g., Private, Commercial, E-Hailing), registration status, road tax validity, and driver license authorization against policy declarations.